Last Updated: 03 September 2025
At Rapido TVS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, subscribe to our IPTV service, or interact with our customer support.
By using Rapido TVS, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal Information: Name, email address, phone number, billing details, and account credentials.
- Payment Information: Processed securely via trusted third-party payment providers. We do not store your credit/debit card details.
- Usage Data: IP address, device type, browser, and log information for service optimization and security.
- Support Communication: Messages sent via WhatsApp, email, or live chat.
2. How We Use Your Information
We use the collected information to:
- Provide and manage your IPTV subscription.
- Process secure payments and renewals.
- Improve website performance and service quality.
- Offer customer support through WhatsApp, email, or live chat.
- Send important updates about your account or service.
- Comply with legal requirements and prevent fraudulent activity.
3. Data Protection & Security
We take your security seriously. Rapido TVS uses:
- SSL encryption to protect data transmission.
- Firewall and anti-fraud systems to secure your account.
- Access restrictions ensuring only authorized staff can handle your data.
4. Sharing of Information
We do not sell, rent, or trade your personal information. Your data may only be shared with:
- Payment processors for secure transactions.
- Trusted service providers that help us operate our platform.
- Legal authorities, if required by law.
5. Cookies & Tracking
Rapido TVS uses cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your login preferences.
- Analyze website traffic and performance.
You can disable cookies in your browser settings, but some site features may not function properly.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Request a copy of the information we hold about you.
- Opt out of promotional emails or messages.
- Withdraw consent where applicable (GDPR & CCPA compliance).
To exercise your rights, contact us via WhatsApp Support.
7. Third-Party Links
Our website may contain links to external websites or apps. Rapido TVS is not responsible for the privacy practices of third-party sites.
8. Data Retention
We retain your data only as long as necessary to:
- Provide IPTV services.
- Meet legal and tax obligations.
- Resolve disputes and enforce agreements.
9. International Users
As Rapido TVS operates worldwide, your data may be processed in different countries. We ensure proper safeguards are in place to protect your information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
WhatsApp: +1 (914) 540-6447
Website: www.rapidoiptv.com